Overview
AI Workflow & Business Automation is a practical, project-based course designed to help anyone — with or without prior technical knowledge — leverage AI and automation for real-world business impact. Starting with foundational AI concepts, you’ll explore what makes AI possible, how language models work, and the essentials of generative AI, while understanding AI limitations and risks like hallucinations.
From there, the course dives into automation thinking, helping you identify processes that can be streamlined or fully automated across small businesses, hotels, and online stores. You’ll compare AI automation with traditional automation, learn ethical considerations, and understand when to use platforms like Zapier versus n8n.
Through hands-on modules, you’ll gain practical skills:
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Zapier Essentials & AI in Zapier: Build no-code workflows to automate lead capture, email responses, and business notifications. Integrate AI to summarize text, classify messages, generate replies, and make workflow decisions efficiently.
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n8n Fundamentals & AI Automation with n8n: Transition to more powerful automation by connecting APIs, using webhooks, handling large files, and incorporating AI decision-making in complex workflows. Real-world projects include AI customer support ticketing, webinar registration automation, email attachment handling, and HR screening agents.
Every module includes quizzes and hands-on projects to ensure practical mastery. By the end of this course, you’ll confidently design AI-powered workflows that save time, reduce errors, and improve business efficiency, while keeping ethical and cost considerations in mind.
Course objectives
By the end of this course, you'll be able to:
By the end of this course, students will be able to:
- Design AI-powered workflows for real businesses
- Automate repetitive tasks using Zapier and n8n
- Integrate AI (ChatGPT / LLMs) into daily business operations
- Replace manual processes in marketing, sales, HR, finance, and support
- Build and deploy end-to-end automation projects
- Think like an Automation Consultant / AI Workflow Engineer